Sound Assurance

Support Programs for Sound-Eklin Digital Radiography and PACS solutions

Sound Support™ 24/7

Your direct access to the veterinary industry’s largest team of engineers, information technologists and product support specialists. At Sound Support our mission is simple: Go above and beyond to support simplified and enhanced viewing needs of our clients. The Sound Support call center stands at the ready for rapid response, be it day, night, weekend or holiday.

TechLINQ™

Sound Support engineers employ TechLINQ for internet based remote diagnostics, fixes and updates to minimize impact on your personnel. With TechLINQ, your staff is free to do their work, not ours.

Warranty Coverage

Enrollment in Sound Assurance delivers the peace of mind that comes with the industry’s most extensive service coverage including advance replacement loaners. Consult your representative for details.

Online Support and Training

Sound Assurance™ grants you access to a full suite of online support resources including quickstart tips, user manuals, DICOM documents, training tutorials, and web-cast educational events.

SoundSafe™

The SoundSafe Remote Archive Service protects your permanent medical records and images for years to come. The SoundSafe Archive is a secure and synchronized duplicate of your internal database and images that may be recovered for you in the event you need them.

Antechimagingservices.com

SoundSafe users can utilize Antechimagingservices.com for secure online access to your entire PACS system anywhere with an internet connection. Colleagues and clients can be granted access to specific exams with use of an email link. Antechimagingservices.com is a perfect balance of security and access.

Software Upgrades and Enhancements

Sound Assurance entitles you to certain updates and enhancements on your current software platform as well as significantly reduced pricing on future PACS platforms.