Support Contacts

In an effort to provide excellent customer service 24/7, we have several convenient ways to contact us.

Domestic Customers

Normal Business Hours: 6 AM to 5 PM PST

TruDR & TruPACS Products
Toll Free: (800) 819-5538
Phone: (760) 444-8618
Fax: (760) 607-2489
email: techsupport [at] soundeklin [dot] com

EDR & Mark Products
Toll Free: (800) 819-5538
Phone: (760) 444-8618
Fax: (760) 607-2489

Online Training and Tutorials
Toll Free: (800) 268-5354 Option 5

After Hours Emergency Support:

TruDR & TruPACS Products
Toll Free: (800) 819-5538
Phone: (760) 444-8618
email: techsupport [at] soundeklin [dot] com

EDR & Mark Products
Toll Free: (800) 819-5538
Phone: (760) 444-8618

International Customers

Normal Business Hours: 6 AM to 5 PM PST

TruDR & TruPACS Products
Phone: +1 (760) 444-8618
Fax: +1 (760) 607-2489
email: intsupport [at] soundeklin [dot] com

EDR & Mark Products
Phone: +1 (760) 444-8618
Fax: +1 (760) 607-2489

Online Training and Tutorials
Toll Free: +1 (800) 268-5354 Option 5

After Hours Emergency Support:

TruDR & TruPACS Products
Phone: +1 (760) 444-8618
email: intsupport [at] soundeklin [dot] com

EDR & Mark Products
Phone: +1 (760) 444-8618

Shipping Information:
Sound-Eklin™
5817 Dryden Place, Suite 101
Carlsbad CA 92008 USA